SimpleMind Desktop Ordering FAQ

The purchase will be made via MyCommerce/Share-It by automated process.
Upon ordering you will immediately receive confirmation of the transaction. You will also receive confirmation by e-mail with your order information, including your invoice or receipt.
After payment you will receive a download and activation email within 48 hours (in most cases, immediately). You can use this to install SimpleMind on your computer.

For questions about your order, payment, or delivery contact the Share-It / My Commerce customer service .
 

I have not received a delivery email.
Do you offer refunds?
Do I need to pay VAT?
Can I pay in other currencies than Euro?

Can I purchase a bundle that includes SimpleMind for iPad/iPhone or SimpleMind for Android?
Can I transfer my SimpleMind Desktop for Windows license to my new Mac? Or vice versa?
Can I upgrade my license to another platform or to more users?

What is a site license?

 

I have not received a delivery email.

You should get an delivery e-mail within 48 hours after payment. This delivery e-mail can blocked by your spamfilter. Please check your spam filter / folder for an email with SimpleMind in the subject.
If you cannot find the e-mail, please contact us
 

Do you offer refunds?

No, we offer a fully functional Trial before purchase. This will allow you to use our products for a period of 30 days and see if it fits your needs.
 

Do I need to pay VAT?

In some cases VAT is applicable for European customers, the VAT percentage is depending on the country of residence.
Also customers from Minnesota and Maryland USA need to pay about 7% tax.
Japanese customers need to pay 8% VAT tax.
MyCommerce (ShareIt) automatically determines if VAT /tax is applicable and adds the it to the net price.
 

Can I pay in other currencies than Euro?

Yes, although SimpleMind desktop is priced in Euros you can pay in other currency. To do, select the desired currency from the list after you have clicked the cart. Please note, to avoid the risk of changing exchange rates our partner My Commerce will add 8 tot 10 percent to the price. To avoid this you can select Euro, that way your credit card provider/pay pall will use the daily exchange rate.
 

Can I purchase a bundle that includes SimpleMind for iPad/iPhone or SimpleMind for Android?

SimpleMind is natively developed for each platform. It is not a general web application.
Although this gives you the best look and feel for each platform, it also means we cannot offer you a complete bundle as we use different stores.
SimpleMind for iPhone/iPad is only sold via the AppStore. SimpleMind for Android is available in Google's Play Store.
Order the SimpleMind App for Android or iPhone/iPad
 

Can I transfer my SimpleMind Desktop for Windows license to my new Mac? Or vice versa?

Unfortunately, this is not possible. We keep our prices as sharp possible. Should you want to change your license, you will have to purchase a new product.
 

Can I upgrade my license to another platform or to more users?

Unfortunately, this is not possible. We keep our prices as sharp possible. Should you want to change your license, you will have to purchase a new product.

What is a site license?

A site license is a license for an unlimited number of users on the same physical site. If you have specific questions regarding the site license please contact us.

 
Back to ordering SimpleMind.